For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
You will receive an email with a tracking number once your order is shipped so it will take roughly 2-3 days before you get your tracking number. However, there are certain situations where tracking is not available due to free shipping. But not to worry, we can ensure you that your product will reach you, If it does not, we will issue a full refund!